Date of issue: May 2018
Date of review: May 2019
M&H Services Group is committed to upholding the Data Protection principles of good practice. Protecting your privacy is important to us and we strive to keep all information relating to you confidential in accordance with this statement and the law. As part of the normal operation of our services you may voluntarily provide us with information about yourself.
Your Privacy and the Information We Collect from You
To provide you with information on products and services that may be of
interest to you, we collect three classes of information about you:
• "Contact information" i.e. information that could be used to contact you such as full
name, postal address, phone number and email address, which is then permanently
stored on our database.
• "Demographic information" e.g. postal code, hometown, gender, purchase history
information, which is permanently store on our database.
• "Financial information" (i.e. credit and debit card numbers) however this information
is not permanently stored on our database.
When processing your order, we will ask you for your name, address, telephone number and/or email address. We will not share your personal information for
marketing or any other purposes without your consent unless where required by law.
How we Use & Share Your Information
1. Order and Payment Processing, Customer Service and Quality Assurance
We use contact information to help us efficiently perform transactions to deliver the
services you have requested and to perform quality assurance, sales analysis and other
2. Contacting You with Offers and Promotions
After you provide us with your contact details you will be given the opportunity to specify how that data is handled. You can request that your email address and other contact details be added and used to send you information on forthcoming promotions
If you have not opted to receive any category of promotional email, then we will not share
your contact information with any third parties.
3. How We Use Financial Information
We use your financial Information to help us efficiently perform sales and other transactions
to deliver the services, you have requested and to perform quality
4. How We Use Demographic Information
We may use your demographic information to perform business analyses or to tailor the site
and communications to your interests. Any time that we are allowed under this
your demographic information along with it.
Your details are encrypted on our servers, which is stored in a secure location. The server is
password protected and can only be accessed by authorised staff. When personal data is
input into our server, we use appropriate physical, electronic and managerial security
measures to try to prevent that personal data from being accessed by unauthorised persons
and to ensure that you may input personal data safely. This means that sometimes we may
ask for proof of identity before we disclose personal data to you. M&H Services Group does
not store any credit/debit card data.
Access to your personal information
If you wish to correct, update, amend or remove any information we hold about you or
amend your marketing preferences, you may do so at any time by contacting us
on firstname.lastname@example.org. We confirm your details each time you enrol or book with us to ensure they are current.
By accepting the Terms and Conditions or by using the services of M&H Services Group you
consent to the collection and use of your Personal Data by us for the purposes outlined
above and for any other purpose which is reasonably necessary for the provision or proper
administration of our service.